Bar chart: Performance of a bus company

March 2019
Bar Charts

You should spend about 20 minutes on this task.

The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.

Ielts writing task1 academic samples

Write at least 150 words.

Model Essay

The first chart shows the actual and target percentage of buses, from a particular bus company, that arrived at the destination on time, between 1999 and 2003. Meanwhile, the second chart shows how many complaints were made during the same period.

It is clear that while the expected target of buses arriving on time decreased over the years, there was no clear pattern in the percentage of buses that actually arrived on time. Additionally, the number of complaints from their passengers increased throughout the period.

In 1999, the company’s target of buses arriving on time stood at 86%, which was 1% higher than what was actually achieved. Although the target remained unchanged one year later, the percentage of on-time arrivals dropped by nearly 3%. By 2003, this company had reduced its target of on-time arrivals to just over 84%, while the actual figure had witnessed considerable growth to about 85%.

Starting at approximately 7% of total passengers in 1999, the number of complaints made by passengers rose significantly before experiencing a slight decline to just over 8% in 2001. This figure then grew considerably two years later, with about 12% of passengers complaining in the last year.

(198 words)

4 دیدگاه دربارهٔ «Bar chart: Performance of a bus company»

  1. Hello
    Why did you use percentage for passengers in last paragraph ? However, In the question we have the number of passengers

    1. there is a typing mistake. 7 should be 70!
      (it just got fixed)

        1. I suppose 7 percent is correct as well

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